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patientsfirst@merck.com (514) 428-3711

Evaluation Criteria

A multi-disciplinary panel of health care advocates including academics, professionals, organizational leaders, patients / public and Merck employees will review all eligible submissions. This review board follows a robust Canadian Institutes of Health Research review process, including conflict of interest declaration, adjudication and objectivity procedures. The review board will score each nomination on a scale of 0-10 in each of the following areas (maximum submission score of 50):

1. Impact.
The degree to which the story shows current / anticipated impact:
  • change in public health practice / policy;
  • improved patient perception of access to care;
  • respect, caring and communication in delivery of care;
  • improved, partnerships / networking / knowledge translation;
  • demonstrated benefits to patient health.
2. Innovation.
Degree of innovation / novelty in the changed practice / intervention.
3. Engagement.
Degree of buy-in / support / involvement from a range of disciplines / public sectors.
4. Relevance.
Degree that the story is likely to:
  • be easily shared / disseminated across audiences;
  • increase awareness and value of patient-centred care;
  • highlight effectiveness of innovative methods.
5. Clarity.
Degree of story clarity for a public audience:
  • use of plain language;
  • easy-to-follow story – introduction / innovation story / outcomes;
  • easy-to-follow flow of thoughts – logical.
Note: Submissions with a score of 30 or less, as well as past recipient programs / projects and / or projects / programs funded solely by Merck, are not eligible for a Merck Patients First Award. Nominations may be recommended for exclusion if deemed to be a potential conflict of interest to Merck or to be in conflict with any of Merck’s principles of ethical business. See the FAQs for further details.
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